I am Tazim Al Ibrahim, a dedicated and customer-focused professional serving as a Call Center Executive at SR Dream IT. I am committed to providing prompt assistance, clear communication, and effective solutions to ensure a seamless experience for every learner. With a positive mindset and a passion for helping others, I continuously strive to improve my skills and contribute to the success of both our students and the organization. 

Education:

European University of Bangladesh
B.Sc. in Tourism & Hospitality Management

Passing Year: (Running)

Work Experience:

Call Center Executive at SR DREAM IT (February 2026- Present)   

Academic Counsellor at SHIKHO [May, 2024 - April, 2025]

Tour associate at JOL UTSHOB TOURS LTD. [February, 2023 - April, 2024]

Key Skills:

Solve Customer Queries 

Listening
Critical Thinking
Customer Dealing
Handle Inbound and Outbound Calls 

Tazim Al Ibrahim  

Call Center Executive

SR DREAM IT AGENCY