I am Rakibul Islam Bappi, a Call Center Executive at SR Dream IT. I am passionate about delivering exceptional customer service and ensuring every learner receives accurate guidance and timely support. With strong communication and problem-solving skills, I strive to create a positive experience for every customer. I believe in professionalism, teamwork, and continuous learning to achieve excellence in my role. 

Education:

World University Of Bangladesh 

B.Sc. in Textile Engineer

Passing Year: 2022

Achievement

Best Call Center Executive Award 2025-2026, SR DREAM IT

Work Experience:

Call Center Executive at SR DREAM IT (May 2026- Present) 

Visa Processing Officer at Euro Fly International [2024-2025]

Commercial Officer at J.L Fashions Ltd.  [2021-2023] 

Key Skills:

Communication

Time Management

Customer Service

Team Collaboration

Program Management

Rakibul Islam Bappi

Call Center Executive

SR DREAM IT AGENCY